Complex education loan policy causes customer frustration normally as problems by servicers, report discovers.
Within a U.S. House of Representatives subcommittee hearing from the Public Service Loan Forgiveness system final thirty days, Democrats held a chair available when it comes to top administrator from financing servicer accountable for handling this system.
The servicer, the Pennsylvania advanced schooling Assistance Agency, happens to be under fire for the so-called mismanagement regarding the system. Additionally the lack of PHEAA’s president and CEO, whom noted in a letter to your committee that the organization had been bound by federal legal guidelines, did do anything to n’t mollify issues of lawmakers in the committee. Continue reading